Cisco, Intel and Microsoft are the three biggest companies in terms of their impact on the market. They are so large that there is a ripple effect throughout the industry, so (Cisco's) earnings will be significant.
That's the major issue. We have people who have to tell their stories two or three times a year to a new face because there is such a high turnover rate. What makes mental health services work is the continuity of care and a significant turnover affects the quality of care.