Peggy Robbins Quotations

Years ago, we insisted on a 40-hour week, working 8 to 5. We've become much more flexible in terms of number of hours as well as when employees work. We want to keep people in the work force and adjust to their needs. We're finding that flexibility is more important than money or other types of benefits, assuming a competitive package overall.

Right now, those people would have 20 years of experience and be stepping into management roles.

It's been a perfect mentoring system and support back and forth.

The minor labor shortage of the 1980s, plus the prediction of a shrinking work force, made us really focus on these issues. We knew it wasn't going to be just a blip.