Andrew Lansley Directed Quotations

The vast majority of people who speak to me say they have had brilliant care. When they are critical, their concern tends not to be directed at the medical side but the ancillary things that surround it, such as helping patients to eat meals, cleanliness, and making sure that when patients have a problem, they are listened to.

It is more important to engage the public positively with choice and competition to everyone than to be directed into a benefit for a minority.