Chris Brathwaite Quotations

We want to make sure the stores have the flexibility to utilize associates in a way that allows them to more efficiently and effectively serve customers.

We're in the game now. Obviously we don't want to tip off our competitors, but yes, the season will grow more promotional as we get further along.

Part of this process is looking at staffing needs going forward. We believe the changes will allow stores additional flexibility ... to serve our customers.

We need our customers to know that we're focused on providing a safe and enjoyable shopping environment.

We do not believe that the fourth-quarter represents a turnaround in Sears Canada's business prospects.

We believe this is a fair price for Sears Canada. Sears Canada faces tough competition from a slew of retailers, not only in Canada but also those from the U.S. who are making inroads into Canada. And we believe Sears Canada will have a greater opportunity to succeed with the cost savings and the management direction that Sears Holdings would bring with full ownership.

We have a surplus of office supplies. If folks are looking for a computer desk for their den, it's there.

We are in complete compliance with the FAA and all of their security directives. Our policies are exactly what the FAA wants us to do.

We are not ditching the (Sears Essentials) format. We are retooling it. The next wave of stores will have a number of exciting improvements to the off-mall format.

We believe the benefits that will come from integration will help Sears Canada in its struggle to succeed.

There has been a lot of hard work to improve the way they shop.

While we are pleased to see improvement in their business, we believe that this is a fair price for the asset.

We have emergency orders placed with our vendors for clean-up supplies.

Every retailer does this every year. They look at the stores to determine if they're providing the appropriate customer service, and if they fit in with the strategy.

Some stores aren't impacted at all, some stores need some more people and some stores will adjust their numbers based on their particular needs.

Anybody who had this happen to them, we're going to put the funds back into their accounts and reimburse them for any bank fees they incur.

There will be movies and CDs, a pharmacy and a light pantry with items such as milk.

A complete waste of your time -- he has no influence whatsoever. For all his misinformed and simplistic slams on otherwise accomplished local executives, I wonder if he realizes he's totally irrelevant?

Following the merger last year, we are integrating the brands of both.

It's not worth the incremental investment to carry three names when we believe two will do.

It's going to be mostly reduced frequency out of our hubs, not huge numbers.

It will be a single level, race track design with central cashiers.

I can confirm that it will be converted to a Sears off-mall format.

The differences between Sears Grand and Sears Essentials are not that great. It made sense to have a single name for our off-mall stores.