Jim Robbins Stay Quotations

The more products and services you add to the bundle, the lower the turn of your customer base is, ... We've got to make a little investment to make sure we get the bill right, but the fact of the matter is the customer is going to stay with us longer and stay with us for more products.

The more products and services you add to the bundle, the lower the churn rate is, ... more of them are going to stay with us.