Laura DiDio Customers Quotations

The percentage of customers who say they are actively looking to replace Microsoft has gone up. When it comes down to it, some people aren't going to be able to do it (migrate off of Windows and Office). But where Microsoft can be replaced, it's become a real fashionable thing to do.

I think that the training benefits are the most valuable to customers because that's something that has been slashed out of budgets. Any time these folks can get out and mingle and talk to professionals and have it bundled in as a free service, that really does add to the value of a Microsoft license.

Microsoft has been doing everything it can to ensure that customers are comfortable with its product. People need a reason to move to a new product. They don't need a reason to stay with an old one.

Corporate customers want and are demanding that their vendors abandon divisive rhetoric and useless posturing and get on with the business of working together constructively,

Does Sun still want customers to choose Solaris over OpenSolaris and Red Hat Enterprise Linux? Absolutely. But like Steve Ballmer before him, McNealy realizes that he'll 'catch more flies with honey, than he will with vinegar',