I think they thought of putting in a more sales-oriented person (Johnson) who talks to customers all the time and really knows what they're asking for.
There are some folks who have been there for a long time and who will resent the way things are being run as a bureaucracy. And maybe they were there for the big stock run-up and they're seeing the stock not move now.
Honestly, I'm having a hard time envisioning where this product will fit into consumers' lives. It occupies an awkward position between single-function handheld devices and laptops. I'm not sure a market exists here.
Realizing it will take a while to get these documents where the EC wants them, Microsoft decided to buy a little bit of time by releasing the source code while it continues to work on the documentation. I think they are going to have to continue improving that documentation.
There's room for improvement in areas such as clear product roadmaps and delivering timely updates,
It looks like it's another effort to popularize the tablet PC, this time in a smaller form factor.