Jeffrey Gitomer
Jeffrey Gitomer
Jeffrey Gitomeris an American author, professional speaker, and business trainer, who writes and lectures internationally on sales, customer loyalty, and personal development. He lives with his family in Charlotte, North Carolina...
NationalityAmerican
ProfessionAuthor
Date of Birth11 February 1946
CountryUnited States of America
display match themselves
Most salespeople would like to think of themselves as being rock stars, but they don't display the talent to match their definition.
dress grew held high home jeans population school sent strict thousand town wore
I grew up in an upper-middle-class town with a population around 12,000. My high school held around a thousand kids. All smart. We had a strict dress code. If you wore blue jeans to school, they sent you home.
adjunct
We use social media as an adjunct to my total media/market outreach.
best boss bosses hear highest praise refer rock talk
When you hear bosses talk about their best salespeople, they often refer to them as rock stars. It's the highest praise your boss can give someone on your team.
teaching people matter
It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
reflection grammar made
Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
anyone consistent good rock
Rock stars, like anyone else, have to show discipline and take consistent good actions.
customer perceive
Value-first is a perception. If your customer does not perceive it as value, then it's not very valuable.
I don't want features, I want value. I don't want benefits, I want value.
expects knowledge
The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff.
developed natural selling
Selling is a natural skill. It's developed as a child. You may know it as persuasion.
deeper developing product rather trying
Many salespeople are trying to make their quota rather than developing a deeper belief in their product or service - and even worse, they don't have a strong enough belief in themselves.
affects either single
Every single person in every single company is either in sales or affects sales. Every single person in every single company is either in service or affects service.
begin bought customers discover
There is no one thing that can turn around a rejection. But there is one answer: begin talking to your customers who have already bought from you and discover why they bought.