Jonathan Spira Quotations

Before you consider how to deal with these issues on an individual worker level, you've got to first step back and look higher, and ask managers if they know what it means to manage knowledge workers, ... Our mental image of efficiency is rooted in the factory scene from Charlie Chaplin's 'Modern Times,' and managers base performance on how many widgets fly out the door. But customers and raw information aren't widgets, and you can't expect to handle them according to schedule.

The search engines leave out something very important, ... They don't ask after a search, 'Was this helpful?'

The application and server market is changing so quickly that adding a product that does real-time configuration management with Symantec's existing portfolio will give Symantec's customers a greater capability to actively manage their environment.

Products which allow companies to replace the time-consuming and inefficient task of manually compiling and maintaining asset inventories, thereby allowing companies to actually know what they have, are key for companies that need to compete successfully in the knowledge economy.

The possibilities of that tie-in are endless if one contemplates the possibility of software and tools delivered over the Internet and paid for by online adverts. This also gives Microsoft the ability to control its own destiny and eliminate the service that Yahoo is providing selling the ads.

Any challenger to a market where one player holds 80 percent share not only has to build a better mousetrap but improve upon the mouse.

By opening the APIs, we're first beginning to realize the potential that different applications can bring to each other way beyond the core application. They develop it as a palette, and allow others to develop on that palette.

Clearly, most of the time we're not talking about spending 2.1 hours on IM or talking on the phone about non-critical matters,

The second thing is, how do you provide an equivalent infrastructure so people not in the office are not penalized? Obviously, if they're penalized, the company is also.

I've always held that in the proportions we're dealing with, the index number is not only irrelevant, but possibly misleading, ... In search, size does not necessarily matter.