Karen Evans
Karen Evans
agency bear clear customers expected language meeting needs provider providers service
We are considering making the service provider that is not meeting the agency's needs bear the cost. We need clear language in the service-level agreements, so providers and agency customers know what is expected of them.
ah bit excited scared
I'm excited a little bit scared but ah that's what we are here for.
activities agencies area exhibit framework health importance leadership national reflect relationship strategic sufficient
It underscores the importance for agencies to reflect in sufficient detail, through their exhibit 300 submissions, their activities and leadership in the area of health IT in relationship to implementation of presidential initiatives and the national strategic framework for health IT,
agency card cards granted president signed vision work
The vision of this, when the president signed off on this, was that when you are granted an ID card at one agency, then that same ID card would work at another agency -- that you won't need 10 to 15 ID cards to get into different buildings.
billion entrusted money results taxpayers
What are the results and how much money have we saved? ... What are we getting for the $65 billion the taxpayers have entrusted us with?
answer worked
Do we have all of this worked out? The answer is no.
sustain useful
If it's useful and really needed, it will sustain itself.
core data financial functions management money move people service shared spend whether work
We want to look at whether these functions such as financial management are core to the agencies' mission, or should they spend money to get data from a shared service provider. We really want people to look at this, and we will work with them as they move forward.
few providers service
A few of the service providers did not do what they said they were going to do.
evaluate federal further government health move national possibilities segment within
As we move forward, we will evaluate possibilities for further collaboration as appropriate, ... Investments within the federal government make up an important segment of the national health IT infrastructure.
country fellow glad next people seemed serve step
This just seemed like the next step to go, glad to be able to do it. Serve my country and serve our fellow people in Louisiana.
questions
There's a lot of questions out there that we still need to answer.
holding leaders people
The leaders are holding people to these results,
business current results
The current way we do business is not getting the results that we need.