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Attractive Quotes
RIM, as a phone with email push capabilities on top of scheduling and other functions, is a very attractive value proposition compared to handhelds that lack some capabilities. This is a mature market; beyond PIM, we haven't seen any new function for handhelds bring a really broad return-no new killer app.
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Beyond Quotes
Offering solutions beyond (personal information management), such as GPS, and reaching out towards first-time users are important steps, but will not necessarily bring about a return to growth. Finding and expanding more solutions to modern mobile consumers and enterprises have become imperatives for the handheld market to drive growth.