Be the best at what you do
Develop the business around the people; build it, don't buy it; and, then, be the best.
He gave me a lot of very useful advice when I set up Virgin Atlantic 21 years ago. Perhaps his best advice was to make sure that I took BA to court before they bankrupted us not after, as he did.
I talked to her about it. She said that it was the best thing that could have happened to her. When it broke in the press is was almost a release for her.