He came into our locker room that first time, and everybody...

He came into our locker room that first time, and everybody was just kind of sitting there. The first thing he did was give us all his cell-phone number. He told us to call him any time, anywhere, no matter what the issue was. It was a little thing, but to me, that helped a lot. It was sort of symbolic. He was trying to gain our trust right there at the beginning.