Dee Hock
Dee Hock
Dee Ward Hockis the founder and former CEO of the Visa credit card association...
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
american-businessman corner fill instantly
Make an empty space in any corner of your mind, and creativity will instantly fill it.
american-businessman incredibly loss
Today, everything is accelerating change, with one incredibly important exception. There has been no loss of institutional float.
american-businessman came capacity complex evolution
With the capacity to communicate, immediately came the evolution of complex communities of organisms: hives, flocks, tribes, herds, whatever.
american-businessman apply ask corporate major neurons people
An illustration I use to get people to understand it is this: I'll ask major corporate audiences: Why don't you just take all your traditional beliefs about organizations, and apply them to the neurons in your brain?
american-businessman
Make another list of things done for you that you loved. Do them for others, always.
american-businessman centuries device took wheel
Think about technological float: it took centuries for the wheel to gain universal acceptance. Now any microchip device can be in use around the world in weeks.
american-businessman essential judgment radically requires reward uncommon whose
It is essential to employ, trust, and reward those whose perspective, ability, and judgment are radically different from yours. It is also rare, for it requires uncommon humility, tolerance, and wisdom.
success too-late pessimism
It is far too late and things are far too bad for pessimism.
secret yardsticks surrender
Life will never surrender its secrets to a yardstick.
mind characteristics infirmity
Particularity and separability are infirmities of the mind, not characteristics of the universe.
past substance form
Success follows those adept at preserving the substance of the past by clothing it in the forms of the future.
information expansion language
Language was a huge expansion of that capacity to deal with information.
change government order
We don't have to remain in this radically destructive mind-set and institutional-set. We can change, and the natural order of things could emerge in all of our societal organizations-government, commerce, religion-it's right there, waiting to happen. I often tell people that every mind is like a room in an old house, stuffed with very old furniture. Take any space in your mind and empty it of your old conceptions and new ones will rush in, good or bad. So change is more a getting rid of rather than an adding to or an acquiring.
organization leader hierarchy
It won't do away with hierarchy totally, but the principal leader will be the person who most exemplifies the kind of organization and behavior required who is best able to create the conditions such organizations require.