Michael Dell Customer Quotations

Last year we dramatically extended the capabilities of the Dell direct business model through opportunities with the Internet, ... Our online customer mix moved from a predominantly consumer-oriented base to a far broader base including business and government customers.

Our second-quarter results and expectations for strong industry demand in the second half of the year keep us on track toward our goal of 30 percent full-year sales growth. There remains tremendous room for expansion in all product categories, customer groups and regional markets, and the fundamental advantages of our direct model are more compelling than ever.

Our business continued to grow profitably in all customer segments and regions around the world,

As we come to the end of the calendar year, industry conditions remain healthy, ... Processor and operating system transitions and component cost declines continue to position our industry for strong customer demand.

The best part was the wisdom of the restaurant owner, which I could capture if I came to work a little early. He took great pride in his work and cared about every customer who came through his door.